Challenges
Here are the few challenges faced by our client:
- Managing huge Catalog at different Marketplace levels
- Inventory, Order flow and Pricing controls at Marketplaces
- Customer retention as a result of Complex Solution and Untimely responses
- Increase in customer contacts
Solutions
Purple Cow built them a solution to Optimize work-flow on eCommerce store and Marketplaces, enabling them to manage their Product Catalog, Inventory, and Pricing strategy at One place. Overall Process Optimization helped them organize order cycle and communicate with their customers effectively impacting their Business